New: AI Search is live — ask any career question and get instant answers from our resources. Log in for personalized results.

Talk to People. Unlock Your Career.

Informational interviews are one of the fastest ways to explore careers, build connections, and uncover opportunities.

An informational interview is a short, low-pressure conversation with someone in a role or industry you’re curious about.

Most professionals are happy to share their experience—you just have to ask.

85% of jobs are filled through networking.

Start Here: Copy & Paste Message

Hi [Name], I’m currently exploring careers in [field] and came across your experience at [company].

I’d love to learn more about your path—would you be open to a quick 15-minute chat? I’d really appreciate any insights you can share.

Informational Interviewing: Step-by-Step

  1. Understand the Value of Informational Interviews (WGU Big Interview)
  2. Learn about Informational vs. Job Interviews (LinkedIn Learning)

Please login with your WGU Credentials to access WGU Big Interview & LinkedIn Learning

Find Contacts: Reach out to people you know—like your instructors, friends, family, colleagues, and peers. You can also connect with WGU alumni, referrals, and employees at target companies.

WGU Connect

Ever wish your online university felt more like a real campus – full of connections, conversations, and shared experiences? Explore WGU Connect.

WGU Student & Alumni LinkedIn Group

Join this LinkedIn Group to connect with other WGU students and alumni. 

LinkedIn WGU Students and Alumni Group Cover Photo

WGU Handshake

Grow your network by connecting with WGU alumni, students, and employer partners.

Review these resources to learn more: 

handshake logo

LinkedIn Alumni Tool

Gain career insights from WGU students and alumni—including data on where they work, what they studied, and their top skills.

LinkedIn Alumni Tool Cover Photo

* Please login with your WGU Credentials to access WGU Big Interview

LinkedIn Email Outreach Template: Use this template to request informational interviews on LinkedIn

Featured Articles

Looking for a Job? Build an Employer List to Guide Your Search

When you’re starting a job search, it can feel overwhelming. Where should you apply? Which companies are the right fit? How do you even know where to start? One of the best steps you can take is building a target …

By Jill Rand
Jill Rand
Read more

Eight Great Ways to Make Yourself More Visible and Memorable During a Competitive Job Search 

Are you currently seeking a new job and feeling invisible to employers?  Are you literally submitting hundreds of applications with little or no responses from recruiters?  Are you seeking unique ways to become visible and more memorable to employers?  In …

By Jennifer Rhodes
Jennifer Rhodes
Read more

Find Key Contacts Handout (MS Word)

If you’ve ever thought, “I don’t know anyone there,” then this is the place to start!

This handout walks you through how to find WGU alumni, recruiters, and employees at the companies you’re interested in. You’ll learn which tools …

Read more

Career Resources

If you’ve ever thought, “I don’t know anyone there,” then this is the place to start!

This handout walks …

Subject: Connecting for Career Insights

Dear [Name],

I came across your profile through the [Group Name] LinkedIn Group and was …

Use this resource to identify networking strategies and activities to help you expand your network and connections.

To locate the …

Networking doesn’t have to feel awkward or overwhelming. This step-by-step toolkit helps you build meaningful connections, communicate with confidence, and …

This activity will help you identify connections and learn best networking strategies.

To locate the file, follow these steps:

Informational interviews are informal conversations with professionals in a field you’re interested in. The goal is to learn about their …

Contact & Location

Phone
877-214-7008 option 3
Address

4001 S 700 East, #700
Salt Lake City, UT 84107

Career Service Hours

Monday 6:00 am - 7:00 pm MT
Tuesday 6:00 am - 7:00 pm MT
Wednesday 6:00 am - 7:00 pm MT
Thursday 6:00 am - 7:00 pm MT
Friday 6:00 am - 7:00 pm MT
Saturday by appointment only
Sunday by appointment only

Office hours nationwide are 6am MT to 7pm MT.  Appointment and drop-in hours are available on weekends. Please reach out to careers@wgu.edu for assistance at any time.